At LEI Home Enhancements, we pride ourselves on being more than just a company that sells windows, siding, roofing, and doors. We're a company with a mission to help others in our local community and around the world. We believe that improving homes starts with improving lives, and that's why we're committed to donating a portion of every window sold to charities that support our communities.
Our History
With over a decade of experience, LEI Home Enhancements has been dedicated to providing exceptional customer satisfaction and delivering high-quality products and services. Our team of trained craftsmen and knowledgeable sales staff are dedicated to ensuring that every customer receives the attention and care they deserve.
Our Products
At LEI Home Enhancements, we offer a range of products designed to enhance the beauty, functionality, and value of your home. Our products include:
- Windows: Our Revelation Elite Series offers a wide range of exterior color options, interior woodgrain options, and replacement windows that are designed to provide long-lasting performance and energy efficiency.
- Siding: Our Prodigy siding system offers a variety of siding options and color options to suit your unique style and preferences.
- Roofing: Our roofing systems are designed to provide protection and durability, with options for shingle options and color options to match your style.
- Doors: Our entry doors and sliding glass doors are designed to provide energy efficiency, durability, and style.
Our Commitment to Quality
At LEI Home Enhancements, we're committed to providing exceptional products and services that exceed our customers' expectations. We believe that our products are not just mere commodities, but rather, they are pieces of art that require craftsmanship, attention to detail, and a passion for excellence.
Our Guarantee
We're committed to your satisfaction, and that's why we offer a guarantee that covers our products and services. Whether it's our warranty or financing options, we're dedicated to providing peace of mind and ensuring that your home improvement project is a success.
Our Community
At LEI Home Enhancements, we believe that giving back to our community is an essential part of who we are. That's why we support various charities and donate a portion of every window sale to these organizations. We're proud to be a part of the fabric of our community, and we're committed to making a positive impact on the lives of those around us.
Get Started Today
At LEI Home Enhancements, we're dedicated to helping you achieve your home improvement goals. Whether you're looking to replace your windows, siding, roofing, or doors, we're here to guide you through the process from start to finish. Contact us today to schedule a consultation and take the first step towards enhancing the beauty, functionality, and value of your home.
Installation Quality Issues
Multiple reviewers have reported issues with the installation quality of their windows. Michelle Burch's experience was particularly concerning, as the installers put in 3 windows with gaps and bowing, which required the company to reorder new windows. Kelly Barts also had issues with the installation, saying that the new windows were less efficient than her old Andersen windows. Julie Specht's experience was similar, with every single window having sticker adhesive, one with a defect, and two windows short. Heather Gabbard's experience was an exception, as her windows were installed to her satisfaction.
Customer Service Issues
Many reviewers have reported poor customer service from LEI Home Enhancements. Michelle Burch's experience was particularly frustrating, as she was unable to get a response from Candace or her supervisor Shannon after reporting issues with the installation. Kelly Barts also reported poor customer service, saying that the company failed to deliver on its promises. Julie Specht and Spencer Boyd also had problems getting a response from the company and resolving their issues.
Delayed Installations
Several reviewers have reported delays with their installations. Iana Souza's windows were ordered in March 2021 and were still not installed in October 2021. Spencer Boyd's windows took 13 weeks to install, and Julie Specht's took eight months. These delays are likely due to a lack of adequate planning and execution by the company.
Quality Control Issues
Multiple reviewers have reported issues with the quality of the products themselves. Michelle Burch's experience was concerning, as the installers discovered damaged windows during the installation process. Kelly Barts also reported that her new windows were less efficient than her old Andersen windows. Julie Specht's experience was similar, with a defect and adhesive issues reported.
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