Because you're making a meaningful investment.
At Ross Window Corporation, we take pride in being a family-owned and operated business since 1956. We have built a reputation for providing top-notch window installation services to our customers in Mt. Vernon, NY, and the surrounding areas.
Our History
Founded by three generations of the same family, we have been committed to delivering exceptional service and unparalleled product choices to our customers. Our dedication to providing the best products, superior service, and proven reliability has earned us a loyal customer base, with some customers having been with us for over 50 years.
Our Services
At Ross Window Corporation, we offer a wide range of services to cater to your window installation needs. Our products include vinyl, wood, steel, fiberglass, composite, aluminum windows, and oriel widows, as well as patio and terrace doors from top manufacturers in the U.S. We specialize in installations for condos, co-ops, office buildings, apartment buildings, garden apartments, landmark buildings, school and government buildings, window wall and custom curtain wall systems, new construction apartment and office buildings, metal panel wall systems, storefronts, doors made of fiberglass reinforced panels, and hardware, and miscellaneous interior glazing and glass walls.
What Sets Us Apart
What sets us apart from other window companies is our commitment to providing unparalleled service and product choices. We don't sell just one manufacturer's windows and doors; instead, we offer products made by all leading window and door manufacturers. Our experienced team will explain the differences between products in terms of quality, long-term durability, and energy savings, helping you make an informed decision about which product best suits your objectives and budget.
Our Commitment to Customer Satisfaction
At Ross Window Corporation, we prioritize customer satisfaction above all. We understand the importance of providing exceptional service and support to our customers. Our employees are manufacturer-certified, and our field crew members have OSHA safety certification, ensuring that your project will be completed correctly, efficiently, and on time. We also offer extended services, such as window repair and maintenance, to ensure your windows continue to perform optimally.
Giving Back to the Community
At Ross Window Corporation, we believe in giving back to the community. We actively support local organizations, such as the Kiwanis Club of Mount Vernon, and participate in charity events to help make a positive impact in our community.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Ross Windows. While some customers have praised the company's responsiveness, professionalism, and quality of work, others have expressed dissatisfaction with the high fees and poor customer service.
Pricing and Fees
Some customers have expressed concern over the high fees charged by Ross Windows, with one reviewer stating that the $200 fee for a repair estimate is exorbitant. However, others have found the company's prices to be reasonable, with one reviewer stating that they were the cheapest option among three companies provided by their building.
Customer Service
Customer service has been a inconsistent experience for some customers. While some have praised the company's responsiveness and professionalism, others have reported poor customer service, with one reviewer stating that they were treated rudely by a representative.
Quality of Work
The quality of work has been a strong point for Ross Windows, with many reviewers praising the installation team's expertise and attention to detail. One reviewer noted that the installation was quick and the windows looked great, but emphasized the importance of inspecting the work before the team leaves.
Additional Services
Ross Windows has also received praise for their additional services, with one reviewer grateful for the staff's help in finding window guards that fit their unique window size.
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