At The Window Man, we pride ourselves on being "The Educational Window Company". For over 30 years, we have been dedicated to providing our customers with the best value in windows and doors. Our commitment to education and customer service has made us the trusted source for replacement storm windows in Northern Virginia, D.C., and Maryland.
Our Mission
Our mission is to educate our customers on the pros and cons of different materials and design essentials, enabling them to make an informed decision about their window needs. We strive to present only those products that offer the quality and value that our customers demand. Our goal is to offer the best window value by understanding the consumer's needs and educating them on what is available to meet those needs.
Our Services
As a family-owned and operated business, we offer a range of services to meet our customers' needs. Our consultants are factory-trained to educate you on all the options available, and our showroom is equipped with a wide range of products for you to see and operate. We offer free, in-home consultations, and our installation crews adhere to AAMA InstallationMasters standards.
Our Products
We represent some of the top brands in the industry, including Infinity, Mon-Ray, and Marvin. Our products are designed to provide performance, value, and elegance, and our knowledgeable staff can help you find the perfect solution for your home.
Why Choose The Window Man?
At The Window Man, we believe in being transparent and honest with our customers. We do not play games or use gimmicks to sell our products. Instead, our goal is to educate our customers on the pros and cons of different materials and design essentials, and to present only those products that offer the quality and value that our customers demand.
Our Showroom
Our showroom is located in Fairfax, Virginia, and is designed to give our customers a hands-on experience with our products. With walls and walls of installed windows to view and operate, you can get a sense of how our products will look and perform in your own home.
Our Commitment
At The Window Man, we are committed to exceeding the expectations of our customers. We believe in building relationships and providing exceptional service, and we are proud to have received numerous referrals and repeat business from our satisfied customers.
Contact Us
If you are in need of replacement storm windows or doors, contact us today to schedule a free consultation with one of our knowledgeable consultants. You can reach us at (703) 544-9788 or visit our showroom located at 3853-A Pickett Road, Fairfax, VA 22031.
Quality of Service
The reviews indicate a mix of positive and negative experiences with The Window Man. Some customers received excellent service, with representatives being professional, courteous, and responsive to their needs. For example, Adrienne B. praised the company's flexibility and accommodating nature, while Mark K. appreciated the helpfulness and guidance provided by Jon and Sandi. Similarly, F. W. was impressed by the excellent service from sales to installation, and Amy W. was thankful for the company's help in resolving a noise issue in her condo.
Communication Issues
However, several reviews highlighted communication problems and a lack of follow through on promises. Adriana G. felt rushed during her consultation and did not receive a detailed quote. Thu H. felt that the company did not have time for her and provided a false estimate. Far O. experienced issues with customer service, with no response to her initial email and a delayed response to her second email.
Installation Quality
Some reviews also raised concerns about the quality of the installation. Far O. reported that the door developed a loud groaning noise just four days after installation, while Adriana G. did not receive a detailed quote during her consultation.
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