Your Partner in Building Solutions
At Lucas Draperies, we take pride in being a family-owned business with over 50 years of experience in the window treatment industry. We have been serving the Southwest Chicago and Northwest Indiana communities for decades, offering a wide range of high-quality window treatments that not only enhance the beauty of your home but also provide functional benefits. Our experienced team of professionals is dedicated to providing exceptional customer service, ensuring that every client receives personalized attention and guidance throughout the entire process.
Our Mission
Our mission is to provide our clients with the highest level of quality, expertise, and customer service in the industry. We strive to build long-term relationships with our customers by delivering exceptional results, exceeding expectations, and ensuring customer satisfaction. At Lucas Draperies, we understand the importance of finding the perfect window treatment for your home, and we are committed to making that process as seamless and enjoyable as possible.
Our Services
Our team of experts offers a wide range of services to cater to our clients' unique needs. Some of the services we offer include:
- Window Treatments: We provide a vast selection of high-quality window treatments, including blinds, shades, shutters, and draperies. Our products come with warranties and are designed to provide functionality, style, and durability.
- Installation: Our experienced installation team ensures that your new window treatments are installed correctly and efficiently, minimizing any disruption to your daily routine.
- Alterations: Do you have existing window treatments that need alterations or repairs? Our skilled team can modify or repair your existing window treatments to ensure they continue to meet your needs.
- Repairs: If you have damaged or worn-out window treatments, our team can assess and repair them to restore their original condition.
Our Products
At Lucas Draperies, we pride ourselves on offering a wide range of high-quality products from renowned brands such as Alta, Hunter Douglas, and Norman Shutter. Our selection includes:
- Blinds: From wood and faux wood to vinyl and cellular shades, we have a wide range of blinds to suit your style and needs.
- Shades: Our selection of shades includes pleated, Roman, and roller shades, available in a variety of materials and colors.
- Shutters: We offer a range of shutters, including plantation shutters, wood shutters, and Norman Shutter shutters.
- Draperies: Our selection of draperies includes a variety of fabrics, materials, and styles to fit your unique needs.
Get in Touch
At Lucas Draperies, we believe in building long-term relationships with our clients. We understand that every home is unique, and we strive to provide personalized solutions that meet your specific needs. If you're looking for exceptional window treatments and outstanding customer service, please contact us today to schedule a free in-home consultation.
Overall Experience
The majority of customers had a positive experience with Lucas Draperies, praising the owner Ken Tiesenga for his exceptional service, professionalism, and high-quality products.
Positive Feedback
Many customers appreciated Ken's ability to recommend the right products for their homes at the right price. They were also impressed with the installation process, which was described as seamless, stress-free, and professional. The finished products, including plantation shutters, pirouettes, and shades, were consistently praised for their beauty and quality.
Negative Feedback
However, a few customers had a negative experience with Lucas Draperies. Two customers reported that Ken failed to show up for installation appointments, leaving them feeling disappointed and frustrated. One customer also felt that Ken took advantage of her disability and vulnerable situation.
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