Your Satisfaction is Our Top Priority
Who we are
Overhead Door of Columbia has proudly served the Columbia area for over 50 years. Family-owned and operated, we combine generations of expertise with a genuine commitment to customer satisfaction. We are dedicated to providing superior quality garage doors, expert installation, and professional service to both residential and commercial clients.
Our Vision
Our mission is to be your trusted partner in creating safe, secure, and stylish garage environments. We believe in exceeding expectations through exceptional customer service, meticulous craftsmanship, and innovative product offerings.
What we offer
We offer a comprehensive selection of:
Products
- Commercial and residential garage doors in a variety of styles and materials
- Garage door openers and operators
- Dock equipment
- Access control systems
- Counter doors, rolling doors, and fire-rated doors
Services
- Garage door installation, repair, and maintenance
- Expert troubleshooting and diagnostics
- Custom-designed and installed garage door systems
- Consultation and project planning
Core Beliefs
- Customer-centricity: We prioritize understanding your needs and delivering personalized solutions.
- Integrity: We uphold the highest ethical standards and transparency in all our interactions.
- Quality: We stand behind our work and use only the best materials and equipment.
- Innovation: We embrace technology advancements to offer efficient and reliable solutions.
- Community: We actively engage in local initiatives and support our community.
Our Team
Our team of experienced professionals is dedicated to exceeding expectations. We are passionate about providing exceptional customer service, meticulous workmanship, and expert advice.
Join us on your journey to enhancing your garage space!
Exceptional Service and Quality Work
The reviews for Overhead Door of Columbia are overwhelmingly positive, with all reviewers giving a 5-star rating. The technicians at the company, including Douglas L, Twan, Ricky, Mark, Jerome, and others, are praised for their excellent customer service, professionalism, and expertise. The reviewers highlight the technicians' ability to diagnose and fix problems quickly, their pleasant and respectful demeanor, and their dedication to ensuring that the job is done correctly.
Attention to Detail and Competitive Pricing
Many reviewers commend the company for its attention to detail and competitive pricing. The technicians are praised for their ability to identify the root cause of problems and provide solutions, and for their fairness in pricing. Several reviewers mention that they were provided with a clear estimate of the work required and the cost of the repairs, and that they were pleased with the value for the price.
Rare Issues with Customer Service
However, one reviewer, Ron Anderson, gave a 2-star rating due to a poor customer service experience. He reported that a technician damaged his personal property during installation and that the supervisor refused to take responsibility for the damages. Despite this issue, Anderson still praised the quality of the product.
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