Delivering Safe and Reliable Access to Your Home and Business
Serving Fargo and the surrounding communities since 1983, Overhead Door Company of Fargo is your trusted partner for all your garage door and overhead door needs. We are committed to providing our customers with exceptional products, reliable service, and unparalleled customer care.
Our Expertise
We offer a wide range of products and services, including:
Residential Garage Doors
- Stylish and energy-efficient garage doors for homes
- Replacement and installation services
- Preventative maintenance and repairs
- Consultations to find the perfect door for your needs
Commercial Doors
- High-quality overhead doors for businesses
- Custom solutions for different industries
- Installation, repair, and maintenance services
- Expertise in high-traffic areas
Openers & Accessories
- Leading brands and innovative technologies
- Automatic openers for increased convenience
- Remote controls, keypads, and other accessories
- Professional installation and servicing
Beyond just products, we offer
- Unparalleled customer service: Our team of professionals is dedicated to understanding your needs and exceeding your expectations.
- Expert advice: We can guide you through the selection process and provide tailored recommendations.
- Prompt and reliable service: We respond quickly to your requests and complete projects efficiently.
Our Values
Safety, durability, and exceptional customer service are at the core of our values. We prioritize:
- Quality: We only offer high-quality products from trusted manufacturers.
- Integrity: We are committed to honest communication and transparent pricing.
- Value: We offer competitive prices and affordable solutions for every budget.
- Passion: Our team is passionate about exceeding expectations and delivering exceptional customer experiences.
Installation Issues and Poor Customer Service
Several reviewers experienced issues with their garage door installations, including incorrect tracks, delayed installations, and unreturned calls from salesmen. Some customers felt that they were given the "runaround" when they tried to resolve their issues.
Poor Communication and Unorganized
A few reviewers mentioned that they were not informed about additional fees, including estimates, and were surprised by unexpected bills. One customer felt that the company was unorganized and tried to "bully" them into paying for services that were not provided.
Defective Products and Repairs
Some reviewers experienced issues with their garage doors, including broken chains, cables, and springs. In some cases, the company did not stand by their work, and the problems were not resolved.
Positive Experiences with Customer Service
On the other hand, many reviewers praised the company's customer service, including prompt responses to calls, friendly and knowledgeable staff, and efficient service.
Excellent Service and Installation
Several reviewers had positive experiences with the company's service and installation, including quick repairs, reasonable prices, and professional technicians.
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